In the six years that I have been selling my art
I have probably had a dozen or so pieces of art
come up 'missing'?
During my years on eBay...I ended up having to start
requiring a 'signature upon delivery'...
just to safeguard myself.
(It can get pretty pricey to refund painting purchases...especially with all the
'do's and don'ts' of insurance claims.
Then..when eBay went to buyer feedback only...if we got an impatient
buyer...whose painting didn't 'arrive'...and they didn't want to wait for the
insurance claim...under 'threat of negative feedback'..we'd have
to refund their money...thus our reasoning for signature upon delivery...
and our eventual departure from eBay.)
Anyway...I do digress a bit...
since coming to Etsy...I have 'relaxed' a lot of the
I don't ship as much with UPS
(they are somewhat 'notorious' for being known to just leave a package
at someone's front door)
but I still have those darned 'missing packages'
from time to time.
Most of them are internationals...which means...
I have "NO idea what-so-ever" how to track those packages down.
(Course...I had a package to WA that seemed to go missing in Bothell...
and that package Never Has turned up.)
In mid-May I sent a package to the UK..
a month later I got an email saying the package was never received.
So I plugged in the customs number
(that's the only number I have to track USPS Internationals)
and it showed that the package was
'received' by my Post on the 19th.
That was it!
So...for weeks emails went back and forth...
I checked the tracking every week...same message...
until finally...I refunded the purchase and just sent a new print..on me.
Saturday I got the print back....
the original one.
It arrived in the UK on May 25th...where it 'sat'...until August 3rd.
It had a pink sticker on it that said...
"Not Called For...Non reclaime"
It was shipped back to me on the 3rd and I got it on the 8th!
I still don't know if the second package ever arrived or not!
The tracking just tells me it was sent...
I do sooooo wished there were a more reliable service with which to ship
my international packages???